Travel Charge Policy

No! All of our Clients most certainly Do Not have to pay this fee!

Once again, considering that we are in the Midtown Area by UNCW and pretty much centrally located to everything in Wilmington, I would say that just about 80% of our clients that we have serviced in 8 years have not had to pay it.

Like I said, my travel charge fee is very modest and it is only applicable when we have to Travel Outside of Our 7 Mile Service Radius to come on-site to a clients.

Our Travel Charge Fees:

• 7 – 10 Miles = $20.00
• 7 – 13 Miles = $25.00
• 7 – 20 Miles = $30.00
• 7 – 25 Miles = $40.00

I charge these fees because…TIME is money and, if you would take the time to read “Why I Have a Travel Charge?” below, I am sure you will agree with me on what I explain once you have read it…Thank you

We a do this for a number of reasons such as… gas expense, wear and tear on the vehicle and also due to the fact of the amount of time spent on the road, sitting at lights, dealing with traffic, etc.

Here are some actual working examples:

An On-Site Service Call to Carolina Beach, is just under 14 Miles “One Way” and it takes 35-40min traffic dependent just to get there. That means that a “Round Trip“ requires 28 Miles and 1hr 20min of my time.

An On-Site Service Call to Leland, is 11 Miles “One Way” and it takes 30-40min traffic dependent just to get there. That means that a “Round Trip“ requires 22 Miles and 1hr 10min of my time.

A Service Call to Porters Neck, is 11 Miles “One Way” and it takes 35-40min traffic dependent just to get there. That means that a “Round Trip“ requires 22 Miles and 1hr 10min of my time.

Just on those 3 service calls alone, if I didn’t have a travel charge, I would incur a complete loss for the 72 Miles on my Car, gas costs, and I would have to eat almost 4hrs out of my business day!

Now, with that said.. Do You really think that my modest Travel Charge Fees are unrealistic?

Sure they do! They just don’t disclose this fact because they are too busy telling you anything they can just to get you in the door and make the sale. But, you can be guaranteed that nobody, and I do mean NOBODY.. is giving away their TIME or money just for the privilege of doing work for you. That you can be 100% certain of!

Any company that tells you any different is full of B.S and.. you can most definitely be sure that they will include this charge in another part of their bill in order to offset them having to incur any form of loss!!!