Same Day Service Policy

What Makes Our Service So Special?
“Personalized Concierge Service & Full Attention to Detail!”

This page explains our Same Day Service Policy in full detail and expands on some of the possible variables that may arise when we come on-site to your residence or business location to troubleshoot and fix your technology issues.

Our Same Day Concierge Service Pledge to You!

As the owner of PC Medics On Call I understand that your time is very valuable that is why I treat every individual clients job with the utmost priority so that “you” (the client) incur the least amount of down time, inconvenience, or loss of revenue.

I strive to provide my clients with Same Day Service to get them back up and running within the same day their computer or equipment goes down. Our unique concierge service ensures we deliver on our promise:

What you Can Expect from Our Same Day Service?

While the majority of our clients’ jobs is handled & fixed on-site when we come to your residence or business location, some situations may be more involved and will require a much more lengthy repair process and need to be taken off site in order to perform the necessary repairs. We do this

What if your job needs to be taken off-site?

In the event that your problems are complex and will require that your computer needs to be taken back to the shop in order to perform the necessary repairs

PLEASE NOTE: This page is currently in the process of being written.



PC Medics On Call
449 Purdue Drive
Wilmington, NC 28403
Phone: (910) 200-0150

Business Hours:
  • Mon-Fri   8:00AM – 7:00PM
  • Saturday   9:00AM – 7:00PM
  • Sunday   11:00AM – 6:00PM
  • After Hours: {Call for Emergency Service!}