Are you the kind of person that values your own time, demands outstanding customer service, and wants to do business with qualified professionals who will fix your computer correctly the first time?
If this sounds like you, then our services are the right fit for you!
Who We Are
PC Medics On Call computer repair services has been successfully helping families and small businesses in Wilmington, NC and Surrounding Townships overcome their technology challenges since January of 2008.
Unlike Our Competitors, Our Business Philosophy is Simple
We believe in personalized service and full attention to detail. We only take a limit number of clients daily, this way we can ensure that each individual client is provided with an unmatched level of personalized service and we are able to give our undivided focus and attention towards each client while troubleshooting and fixing their computer.
What Are Your Qualifications?
- I am a graduate of ITT Technical Institute and hold a degree in Applied Sciences as well as numerous certifications in the field.
- I am a Microsoft Certified Professional
- I have more than 30 years of hands on experience working with computers.
- Although my Comp TIA A+ Certification is presently not valid, I am currently in the process of getting re-certified for A+, Network+ and Security+
Read What Some of Our Customers Have to Say About Us
Over the past 8 years, I have worked diligently to build meaningful, long lasting relationships with all of my clients while maintaining a perfect track record since I started doing business in Wilmington back in January of 2008.
Here are just a handful of the many glowing customer reviews that we have on our Google+ Local Business page.
Have you ever plugged your flash drive into your computer port and get the prompt that files are corrupted? This is exactly what happened to me. I had everything for work on my flash drive, and no back up. Years of created documents and power points that I use daily. What to do? I searched all the computer stores, spoke to several people and searching you tube videos of how to help. The people that I spoke to said it could take up to six weeks to get my flash drive back, and that is only if it could be fixed. Since I use my flash drive daily, I really needed this fixed as soon as possible. I came across PC Medics on Call. Campbell answered the phone right away. He was polite and reassuring that he could fix my flash drive. He worked on my flash drive for hours and even through the night. He called me the next day and said that he restored everything on my flash drive. I couldn't believe my ears! When I plugged my fixed flash drive in my computer, everything was on my flash drive! No more error message. I was able to click on every file and all my work was in each file. Everything was fixed! I am very thankful for what Campbell did for me. I would definitely recommend him, he was so helpful and beyond knowledgeable about the computer world.
As of this review, I was desperate to solve a problem with my portable hardive not reading on my pc. After wasting precious time on tech support and geek squad and some other place asking me to make a reservation, the owner simply gives me good honest advice that it was cheaper to return my possibly defective hard drive back than waste more money trying to fix it. This guy is honest and he already has earned my trust.
Last week my external backup drive with all my pictures throughout the last 15 year failed. Ugh. I'm pretty tech savy and tried everything I knew how to do, but nothing. Feeling pretty skeptical about what anyone else could do, I searched online for hard drive recovery services and found PC Medics. I picked them because of all the positive reviews and they were here in Wilmington. Campbell stopped by and picked up my hard drive and talked through the process how what he would do. He kept in contact with me throughout the whole process and he was actually able to recover everything! Thank you Campbell!! I'd definitely use them again and would recommend them. He really goes the extra mile!!
Cam was very punctual, knowledgeable and detailed oriented within his repairing my laptop. This man is highly ethical and works with integrity. Thank You once again Cam and I will most definitively recommend your business to anyone that requires your expertise!!!!
PC Medics on call was very prompt and patient. After our first call, we asked to change the original appointment time, which Campbell McArthur did without question.
After arrival, he proceeded to sit at the computer and to sort out the problem, along with providing some practical advice on related matters. His attitude, and patience, were particularly appealing to me because of my lack of knowledge about most modern communications techniques.
We would call him again, without question.