Are you the kind of person that values your own time, demands outstanding customer service, and wants to do business with qualified professionals who will fix your computer correctly the first time?
If this sounds like you, then our services are the right fit for you!
Who We Are
PC Medics On Call computer repair services has been successfully helping families and small businesses in Wilmington, NC and Surrounding Townships overcome their technology challenges since January of 2008.
Unlike Our Competitors, Our Business Philosophy is Simple
We believe in personalized service and full attention to detail. We only take a limit number of clients daily, this way we can ensure that each individual client is provided with an unmatched level of personalized service and we are able to give our undivided focus and attention towards each client while troubleshooting and fixing their computer.
What Are Your Qualifications?
- I am a graduate of ITT Technical Institute and hold a degree in Applied Sciences as well as numerous certifications in the field.
- I am a Microsoft Certified Professional
- I have more than 30 years of hands on experience working with computers.
- Although my Comp TIA A+ Certification is presently not valid, I am currently in the process of getting re-certified for A+, Network+ and Security+
Read What Some of Our Customers Have to Say About Us
Over the past 9 1/2 years, I have worked diligently to build meaningful, long lasting relationships with all of my clients while maintaining a perfect track record since I started doing business in Wilmington back in January of 2008.
Here are just a handful of the many glowing customer reviews that we have on our Google+ Local Business page.
I recently moved across country and shipped my PC out. When I opened the box and plugged my tower in I noticed in horror I was not getting a display on my monitor. I tried everything I could think of for hours until I gave up. Luckily, Campbell came to the rescue as I did not really have the confidence to or knowledge to resolve this issue by myself. He was a straight shooter and told me the graphics card was dead. As I was day 1 of being in my home state, I had no car. Campbell drove to Best Buy to purchase the selected new GPU card that I wanted and came back and installed it. The ordeal was resolved within 2 hours. Couldn't be happier with my new card. The price maybe be just a tad high but what you get in return is an expert with no BS who also doesn't talk down to you. The risk of DIYing it does not outweigh the cost of a professional. Many many hours of trial and error and hardship were saved. Would recommend!
I was very pleased with PC Medics on Call. Campbell McArthur fit my son and I in his schedule the same day. He was prompt, friendly and knew exactly what was going on with the PC. I appreciate his knowledge and how he went over everything he was doing with my son. I would definitely recommend him for excellent computer repair and service.
PC Medics on Call and the owner Campbell were great. I thought my computer was done for, but Cam was able to get me up and running in no time. He explained everything to me, step by step, and was patient as I asked a lot of questions. My laptop is running better than ever, and I did not have to spend so much money on a new one. Highly recommended!
Excellent home service. I found PC Medics On Call on the internet. Campbell McArthur, the owner, was able to fit me into his schedule the same day I called as he had a cancellation and even called me 10 minutes ahead of his arrival. He had taken notes of what I needed and came prepared with cables and software. He talked me through everything he did giving me a few tips and some well needed education about my modem, router and new software, while he worked. I found him to be very intelligent and polite. I will absolutely call him again when I need help.
Campbell knew exactly what my computer problem was with Windows 10. He was very conscientious, kept me informed and easy to communicate with. He made sure I was satisfied with his work and offered insights into security and other things to look out for. I really appreciated his personal approach and will utilize his services again should I run into any more problems.