Are you the kind of person that values your own time, demands outstanding customer service, and wants to do business with qualified professionals who will fix your computer correctly the first time?
If this sounds like you, then our services are the right fit for you!
Who We Are
PC Medics On Call computer repair services has been successfully helping families and small businesses in Wilmington, NC and Surrounding Townships overcome their technology challenges since January of 2008.
Unlike Our Competitors, Our Business Philosophy is Simple
We believe in personalized service and full attention to detail. We only take a limit number of clients daily, this way we can ensure that each individual client is provided with an unmatched level of personalized service and we are able to give our undivided focus and attention towards each client while troubleshooting and fixing their computer.
What Are Your Qualifications?
- I am a graduate of ITT Technical Institute and hold a degree in Applied Sciences as well as numerous certifications in the field.
- I am a Microsoft Certified Professional
- I have more than 30 years of hands on experience working with computers.
- Although my Comp TIA A+ Certification is presently not valid, I am currently in the process of getting re-certified for A+, Network+ and Security+
Read What Some of Our Customers Have to Say About Us
Over the past 8 years, I have worked diligently to build meaningful, long lasting relationships with all of my clients while maintaining a perfect track record since I started doing business in Wilmington back in January of 2008.
Here are just a handful of the many glowing customer reviews that we have on our Google+ Local Business page.
Fantastic experience. Cam is a master of his craft. A true "doctor" of computers. Apparently, going to Geek Squad at Best Buy last year for computer repair issues was what landed my computer in trouble in the first place and he was able to diagnose and remedy the issue in no time. Will recommend him to everyone I know and he can have a beer with me anytime!
Cam is very knowledgeable about computers and all their confusing ins and outs. He came to my house within an hour of my call. He explained everything that he found and how he would repair it. He answered all my questions and was very thorough. My computer is up and running again thanks to his expertise. Customer service is important to him and his computer business. I would call him again should I need him!
Cam came to my home today to fix my sick computer. He advised reinstalling Windows 10 because it was corrupted. I now have a clean computer,. It is much faster now. He also installed malware and anti virus software. He reinstalled my Zoom text (I have low vision) and Dragon software for dictation. He did all of this at my home and gave me numerous tips for more efficient use of my computer. He is pleasant to work with. and did much to make my use of my computer more effective. I would not hesitate to call on him again and I would recommend him to you if you require quality service.
Cam set up my wireless router and he is skilled at computer diagnosis and repair. Concierge service is an added bonus!
On a recent trip back east I started experiencing issues with my laptop and a friend of mine had highly recommended the services of PC Medics On Call insisting that… hands down Cam provided the absolute best computer repair service in the area and that he fixes the problems correctly the first time without question or fail and that he firmly stands behind everything that he does and that I need to contact him. Well then!...lol
Not being familiar with the area and going by my friend’s suggestion, I decided to do a google search on PC Medics On Call to see what others were saying. After reading through the many outstanding & glowing customer reviews I decided to give Cam a call and see when he could fit me in to take a look at my computer. Upon initially speaking with Cam and explaining my problems he told me that he would need to take a look at it in order to determine what was going and asked when I had in mind to do this at which time I responded “as quickly as possible”. Cam then proceeded to tell me that he was currently onsite with a client out in Porters Neck and that he wouldn’t be able to get to me for at least an hour and half but he would be willing to fit me in between clients once he was finished.
To be truthful, I really wasn’t expecting that quick of a service! To this man’s credit, not even a 1hr & 20minutes later I get a call from Cam telling me that he is in transit to me and that he will be arriving in 15 minutes. Sure enough, 15 minutes later I get a knock on the door and here is Cam ready to fix my computer!
From the moment that Cam arrived he was not only exceptionally polite and well-mannered but I could tell instantly that he was incredibly knowledgeable about computers and technology as a whole and that I had made the right choice choosing Cam to work on my laptop. After our introduction and me recapping what problems I was experiencing, Cam quickly went to work diagnosing my situation and informed me that I the problems I was experiencing with my computer locking up and freezing on me was the direct result of having numerous malware infections and that there was windows operating system corruption issues that were more than likely the result of the heavy malware and virus infestations that I had on my laptop and judging by the way the computer was continuously locking up I would more than likely need to backup my data and reinstall the Windows Operating system. Being a business professional that relies on my computer, I was not really prepared for this news and down time is not an option for me. I then asked Cam how long all of this would take and what would happen to my data?
Cam calmly reassured me that he would have my laptop back to me in the morning and that I would not lose any of my data at all and everything would be back in the respective location and that my laptop would run better then new once he got done with it and that he provides a same day concierge service and without question or fail, I would indeed have my laptop dropped off by morning and that it will exceed my expectations once he gets done with it. I believed Cam without hesitation and provided him with the deposit that he required at which time he provided me a signed and dated invoice stating that he has taken my laptop back to the shop to perform the necessary repairs and that I had provided a deposit for the work to be performed.
The very next morning I get a call from Cam stating that my laptop is all set and that it’s spinning like a top and he will be over to drop it off in an hour.
From start to finish, my experience with Cam was top shelf and it’s no wonder why my friend recommended him as highly as he did and why PC Medics On Call is considered the best computer repair service in Wilmington!
Thank you Cam!